Role Overview
We are seeking a skilled and proactive Application Support Engineer to join our dynamic team. This role involves acting as a software detective—identifying, analyzing, and resolving issues within multiple components of critical business systems. You will be working in a fast-paced environment that values precision, accountability, and team collaboration.
Key Details
Job Title | Application Support Engineer |
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Project Role Description | Act as software detectives, provide a dynamic service by identifying and resolving issues across critical business systems. |
Primary Skill (Must-Have) | Electronic Medical Records (EMR) |
Additional Skills (Good-to-Have) | Not Applicable |
Experience Required | Minimum 2 years |
Education Requirement | Minimum 15 years of full-time education |
Employment Type | Full-Time |
Location | [Insert Location or "Remote"/"On-site"] |
Industry | Healthcare / IT Services |
Responsibilities
Monitor and troubleshoot application issues related to Electronic Medical Records (EMR).
Work closely with development and infrastructure teams to ensure quick resolution of issues.
Escalate complex problems to higher-level support or development teams.
Document issue resolutions and maintain knowledge base.
Contribute to the continuous improvement of support processes and systems.
Maintain strong communication with internal teams and stakeholders.
Requirements
Proven experience (minimum 2 years) in Application Support or related IT roles.
Hands-on experience with Electronic Medical Records (EMR) systems.
Strong problem-solving and analytical skills.
Excellent communication and documentation abilities.
Ability to work effectively in a high-pressure and time-sensitive environment.
Educational qualification: 15 years of full-time formal education.
Why Join Us?
Be part of a growing team in the fast-evolving healthcare technology space.
Opportunity to work on critical business systems with real-world impact.
Supportive work culture that values initiative and continuous learning.
Apply Now
If you are passionate about application support and eager to work with impactful systems, [click here to apply] or send your resume to [insert email/contact link].